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Position Summary

The Implementation Manager is part of an Agile development team that delivers IT solutions to support business objectives. The Implementation Manager evaluates business processes and products, identifies needs, and develops strategies to maximize opportunities. The Implementation Manager works closely with customers to fully understand requirements, identify solutions, and guide the customer through the entire implementation cycle. The Implementation Manager partners with Project Managers, the development team, and various subject experts to ensure accurate and timely execution of all implementation project tasks, oversee workflow, use test systems, and communicate progress to key stakeholders.

Essential Job Functions:

• Work with business stakeholders to define the project boundaries that will determine the success of the solution.

• Create strong relationships with clients and communicate to understand their needs and define the scope and objectives of the project. Serve as a customer advocate by communicating customer feedback internally to improve the customer experience.

• Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.

• Consolidate ideas and feedback from multiple business stakeholders and serve as an authoritative source for product direction for the development team.

• Work with stakeholders and project team to prioritize collected requirements and ensure the team is always working toward the appropriate goals for the business.

• Partner with the project manager and the development team to implement complex systems and solutions in support of organizational objectives. Test and deliver the defined solutions.

• Troubleshoots and develops solutions to implementation problems or challenges.

• Maintain a deep knowledge and understanding of company products and use this knowledge to configure smart forms (i.e., wizards) according to client requirements and product capabilities.

• Manage and track the status, quality, and accuracy of the implementation throughout the project lifecycle, provide technical support, and ensure projects are completed on time; enforce and redefine as necessary.

• Monitor systems past roll out, create reports detailing insights and potential improvements for future initiatives.

• Develop and deliver proposals, requirements documentation, and presentations.

• Document all aspects of the project and communicate results.

• Provide leadership, training, and guidance to junior staff and customers.

• Other duties as assigned.

Requirements

• 4-year degree or equivalent experience

• 3+years of experience managing software implementations or performing business analysis for web-based applications.

• Excellent listening, interpersonal, written, and oral communication skills, having the ability to communicate effectively with technical and non-technical staff as well as all levels of management and clients.

• Logical, highly organized, and efficient with keen attention to detail and excellent analytical and problem-solving skills.

• Ability to effectively prioritize and execute tasks autonomously.

• Technically adept and self-motivated.

• Demonstrates a passion for innovation, is driven by results, and is willing to work hard to ensure the success of the team and project.

• Team player attitude with experience working in a collaborative environment.

• Able to pass background checks to work with state agencies.

• Experience with Agile software development methodologies is a plus.

Why Tecuity?

• An excellent work environment, working with a results-driven team building an exciting future.

• Compensation commensurate with experience

Benefits include:

• Company-paid Medical/Vision/Dental/Life/Long & Short-Term Disability Insurance

• Unlimited personal counseling with professional therapists

• Paid Time Off (Holidays & Personal)

• 401K with Company Match

About Tecuity Our passion is to deliver innovative technology solutions and services to government and citizens through seamless collaboration with an unwavering dedication to the success of our partners. We are proud to have over 17 years of experience working directly with Secretary of State offices. Our team provides our customers with direct access to experts who have in-depth business and technical knowledge, and our relentless focus on our customers’ success has resulted in long-term business relationships.

The Software Engineer II is responsible for designing, implementing, and maintaining internet applications and related systems. Must be highly responsible, accountable, and self-motivated, talented in problem solving, and be able to design optimal solutions to complex problems. The Software Engineer II will work closely within a team, following industry best practices, standards, and patterns to create innovative, high-quality solutions that meet our clients’ business needs and objectives. The Software Engineer II will have a real impact as a core member of the team, bringing fresh ideas and new perspectives to existing products.

Essential Job Functions

• Participate in all phases of the application development process.
• Code, test, debug, and document software components and applications.
• Take initiative in projects, contributing quality code and striving for excellence within the team and company culture.
• Translate business-specific requirements into software components and applciations while adhering to company standards and design principles.
• Provide user-support for web software applications.
• Complete assigned work items and work with a team.
• Other programming duties as assigned.

Requirements:

• 4-year degree or equivalent experience
• 4+years of professional work experience coding in C# in a .NET environment (.NET Core, ASP.NET, MVC 4/5, LINQ, WebAPI, etc.)
• 4+ years of experience on MS SQL Server or equivalent SQL experience. Must be strong on stored procedures and functions.
• Experience with web technologies: ASP.NET, HTML5, JavaScript, AJAX, CSS, JSON
• Exposure to JavaScript libraries (React JS, Angular J, Vue, etc) is a plus
• Experience with web communication protocols, including REST and GraphQL
• Experience developing cross-browser code and responsive CSS
• Ability to translate business needs into functional products and solutions
• Experience developing APIs
• Adept at database management
• Excellent ability to write clear and concise code
• Experience with the agile software development methodolgies is a plus
• Technicall adept, high-energy, self-motivated, passion for innovation and driven by results
• Excellent written and verbal communication skills
• Team-player attitude willing to work hard to ensure success of the team and project

Why Tecuity?

Tecuity boasts an excellent work environment, with a results-driven team, building an exciting future.

Benefits include:

• Company paid Medical/Vision/Dental/Life Insurance/Short and Long-term Disability

• Paid Time Off (Holidays, Vacation, Sick)

• 401k with Company Match

To Apply visit us at Tecuity.com/careers.

About Tecuity

Our passion is to deliver innovative technology solutions and services to government and citizens through seamless collaboration with an unwavering dedication to the success of our partners. We are proud to have over 17 years of experience working directly with Secretary of State offices. Our team provides our customers with direct access to experts who have in-depth business and technical knowledge, and our relentless focus on our customers’ success has resulted in long-term business relationships.

Position Summary

The Project Manager is responsible for coordinating and managing all aspects of the software implementation effort. This includes working with customers, coordinating requirements with the customer and the development team, and managing all aspects of the project including scope, calendar, resources, and budget. This includes the day-to-day execution, management, and operations of the project. The Project Manager leads the project team, ensures project execution, and provides the consistency needed to see software projects through from start to finish. They are accountable for delivering high-quality solutions within the budget and project timelines to meet customer requirements and project objectives.

Essential Job Functions

• Overall management of contract requirements, full-scale project plans, documentation, application implementation, deployment and delivery activities.
• Communicate with clients to understand their needs and define the scope and objectives of the project.
• Work with technology and operations conterparts to review and mitigate projects and other risks to deliver solutions as per agreed schedule.
• Manage project progress, development, and implementation of software as per the COTS architecture and design.
• Deliver stable, scalable solutions while driving effectiveness and efficiency.
• Recommend strategies, policies, and procedures by evaluating organization outcomes, identifying problems, evaluating trends, and anticipating requirements.
• Maintain quality service by establishing and enforcing organization standards.
• Create and maintain project timelines for technical design, data modeling, system integration, testing and application delivery. Proactively manage change sin project scope, resources, and timelines.
• Estimate and plan resources, coordinate the efforts of team members and third-party contractors or consultants.
• Effectively communicate project expectations, project progress to team members and all parties involved.
• Identify and prioritize potential risks top project delivery and resolve issues and conflicts.
• Track project milestones and deliverables and communicate with related parties on an ongoing basis.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Coach, mentor, motivate, and supervise project team members and influence them to take positive action for their assigned work.
• Other duties as assigned.

Requirements

• 4-year degree in Business or related field or equivalent experience.
• 3+ years of Project Management experience
• Experience with software project management is a plus
• Evidence of ability to make key strategic decisions
• Strong people management and leadership experience
• Technically adept, high-energy, self-motivated, passion for innovation and driven by results
• Ability to translate business needs into functional products and solutions
• Excellent written and verbal communication skills
• Team player attitude, willing to work hard to ensure success of the team and project
• Experience with the Agile software development methodologies is a plus
• CSM Certification and/or PMP certification is preferred

Why Tecuity?

• An excellent work environment, working with a results-driven team building an exciting future.
• Compensation commensurate with experience.

• Benefits include:

  • Company-paid Medical/Vision/Dental/Life/Short & Long-term Disability/EAP Insurance
  • Paid Time Off (Holidays & Personal)
  • 401k with Company Match

To apply, visit us at Tecuity.com/careers

About Tecuity Our passion is to deliver innovative technology solutions and services to government and citizens through seamless collaboration with an unwavering dedication to the success of our partners. We are proud to have over 17 years of experience working directly with Secretary of State offices. Our team provides our customers with direct access to experts who have in-depth business and technical knowledge, and our relentless focus on our customers’ success has resulted in long-term business relationships.